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Autores Valenzuela Salazar, Nemecio Lorenzo, Buentello Martínez, Clara Patricia, Gomez, Lilia Alanis, Villareal Sánchez, Veronica
Publicado 2019-07-16
Palabra clave:
“...Customer...”Publicado 2019-07-16
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Palabra clave:
“...customer service...”
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Autores Sierra-Murillo, Yolanda, Olarte-Pascual, Cristina, Juaneda Ayensa, Emma, Pelegrín-Borondo, Jorge
Publicado 2016-01-20
Palabra clave:
“...expectation...”Publicado 2016-01-20
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Palabra clave:
“...Customers....”
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Descripción:
“... of continuous improvement.Keywords: quality of service, customer satisfaction, expectations of therelatives...”
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Descripción:
“...Growing recognition of the importance of the customer-employee interaction in the tourism service...”
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